Washington, D.C., November 18, 2008 - Continuing to lead the online voting industry in customer satisfaction, Votenet™ Solutions, Inc., the leading provider of secure online voting and governance solutions for associations, corporations, law firms, non-profits, universities and organizations, announced today that the company has achieved a 98% customer satisfaction rating for its eBallot™ online election solution, according to results of a Client Success Survey distributed to over 300 association customers in September 2008. When asked about the quality of the service, training, and support they received from Votenet's Customer Care Team, 99% of clients that responded stated that service provided met or exceeded their expectations. "As the largest police labor union in Texas, we sought improvements over our antiquated "mail out" election process. Votenet Solutions provided all the answers we needed in one easy, secure, and cost effective package. To date we have been more than pleased," stated George Shaw, Director, Houston Police Officers Union. "Votenet has made our elections incredibly easy and we have increased the number of voters in our polls. The staff at Votenet is extremely helpful and went above and beyond to help us feel comfortable using the software, and that our elections/polls would reach our voters as we intended. This software blows away the competition in ease-of-use and customer support, and generally is much easier to use than the ones we had used prior. We highly recommend using Votenet," stated Connie Pruitt, Executive Director, Hillsborough County Bar Association Other survey results include:- 42% reported that their association saved money
- 72% said they saved time administering their organizations' elections
- 94% stated that they are not considering moving back to their previous method of voting.
"The complete satisfaction of each of our customers is not only our primary mission, but a key benchmark for measuring company success," stated Michael Tuteur, President and CEO, Votenet Solutions, Inc. "Listening closely to our clients' insightful, valuable comments about our solutions and staff enable us to improve our service and develop innovative new online governance solutions." To learn how eBallot can meet the online voting needs of your organization, please visit http://www.discovereballot.com.
### About Votenet Solutions, Inc.
Votenet Solutions, Inc. is the leading provider of secure on-demand voting and nominations software and election consulting for private organizations including membership associations, trade associations, award shows, realtor organizations, universities, K-12 schools, law firms, homeowner associations, corporations, financial institutions, unions, pension boards, credit unions and other types of organizations. Since 2001, Votenet's software has delivered more than 14,000 online ballots and served over 9,000,000 voters worldwide. With its market-leading online voting solution, eBallot , its suite of online governance solutions, and 800+ clients in the United States, Canada, Asia and Europe, Votenet Solutions Inc. is the emerging global leader in e-governance technology. Votenet Solutions, Inc. is based in Washington, D.C. with offices throughout North America. For more information please visit www.votenet.com. To inquire about one of our solutions, please call 800-868-3638 or send an email to salesconsultant@votenet.com. |
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